(4.9 / 5)1796+ Ratings

Electric Fireplaces Direct Reviews

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Overall Rating

4.9

15 Reviews

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About Electric Fireplaces Direct

ElectricFireplacesDirect.com is a premier supplier of high-quality electric fireplace brands. The website offers a broad selection of electric fireplaces of all types, bringing warmth, comfort, and ambiance to homes across the country. Products include electric fireplace heaters, inserts, and log sets along with electric fireplace TV stands, mantel sets, and wall mounted linear style fireplaces. They also offer accessories for electric, gas, or wood-burning fireplaces, including crackling sound systems, water vapor effects, alternative ember beds or log sets, trims, remotes, andirons, screens, tools, and more. The company prides itself on its knowledgeable team and personalized service, providing expert advice and quick shipment. They also offer a satisfaction guarantee, promising to refund 100% of the purchase amount minus return shipping should a customer be dissatisfied with any electric fireplace package..

Electric Fireplaces Direct Coupon & Discount Codes

$100 Off Allusion Series & Built-in Fireboxes

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$300 off Napoleon Entice Electric Fireplace

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15% off Overstock items

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Electric Fireplaces Direct Customer Reviews (15)

0/5

Nina Jensen

Verified Buyer

Made My Family Room Complete

Ordered just before the holidays and it arrived right on time. Perfect addition to our family room reno. Kids love watching the "fire" and snuggling up with their cocoa. Worth every penny.

May 24, 2023

Lucy Tucker

Verified Buyer

Transformed My Living Room Into A Cozy Oasis

The faux logs and detailed brick lining look extremely realistic. Various flame settings and color options create a warming ambiance that makes our living room feel so inviting and comfortable, especially in the chilly winter months.

May 23, 2023

Maria Davis

Verified Buyer

High Quality Products Without the High Price

Gotta love their selection of fireplaces. Picked a beastly big model for a great deal. Looks real and operates like a dream. I'm stoked.

May 21, 2023

Heike Eberhardt

Verified Buyer

Finally A Realistic "Fire" Indoors

We were pleasantly surprised by just how authentic this electric fireplace looks. The flame and glow effects are remarkably lifelike and the heater output is very robust for its size. It feels pretty amazing to have a" fire" burning inside our home again during winter.

May 21, 2023

Philip Walter

Verified Buyer

Highly Recommend for a Warm, Inviting Home

The electric fireplace has added so much comfort, style and ambiance to our living space. It makes our home feel exceptionally inviting and cozy, especially during the colder months. I absolutely recommend exploring their options!

May 19, 2023

Douglas Dinges

Verified Buyer

Highly Recommend for Convenience and Warmth

We got an electric freestanding fireplace and it's amazing how real the flame and glow effects look. It provides such a cozy ambiance without the mess and hassle of real wood fires. plus it heats our living room nicely on those chilly nights.

May 19, 2023

Luis Murray

Verified Buyer

Where Design Meets Function

Both aesthetically and practically, this company has so many high quality options to suit different styles and needs. We selected a contemporary styled freestanding model that not only looks stunning but keeps us toasty all winter long.

May 18, 2023

Charlie Humphries

Verified Buyer

Impeccable Customer Service Every Time

Any question I've had, either before or after buying, has been answered right away by extremely knowledgeable and helpful staff. They seem truly passionate about ensuring customers find the perfect products to meet their specific wishes.

May 17, 2023

Kathy Dudley

Verified Buyer

Perfect "Fireplace" for Small Spaces

Being able to mount the unit on the wall was key for our tiny apartment. It adds that fireplace feel without taking up floor space. The flame effects and heater work great and it was so easy to install ourselves.

May 17, 2023

Alan Kadyrov

Verified Buyer

Fireplace Pros

Dude, everything about ordering and receiving my new electric fireplace was pro level. Super fast shipping, flawless installation info, and it puts out crazy good warmth. Love it. Thanks!

May 17, 2023

Electric Fireplaces Direct Customer’s Q&A

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Electric Fireplaces Direct FAQs

About electricfireplacesdirect.com Prices and Cost?

Electricfireplacesdirect.com offers a wide range of electric fireplaces. The Modern Ember 50-In Aerus Smart Linear Electric Fireplace is priced at $749.99. The Duraflame 20-in Infrared Electric Fireplace Log Set is available for $149.99. The Featherston Electric Fireplace Mantel Package from Dimplex is priced at $1,999.99, down from its original price of $2,499.99, saving you 20%. The ClassicFlame 36-In 120V Traditional Builders Box is available for $699.99. The website also offers up to 40% off on clearance items. They offer 110% price matching if you find the same fireplace at a lower price elsewhere. The website also offers free shipping. Please note that prices may vary based on the specific model and features of the electric fireplace..

About electricfireplacesdirect.com Popular Products and Services?

ElectricFireplacesDirect.com is a premier supplier of high-quality electric fireplace brands. The website offers a wide range of electric fireplaces of all types, including electric fireplace heaters, inserts, and log sets. Other popular products include electric fireplace TV stands, mantel sets, and wall-mounted linear style fireplaces. Some of the best-selling electric fireplaces on the site are the Modern Ember 50-In Aerus Smart Linear Electric Fireplace, the Duraflame 20-in Infrared Electric Fireplace Log Set, the Dimplex Featherston Electric Fireplace Mantel Package, and the ClassicFlame 36-In 120V Traditional Builders Box. The website also features a variety of electric fireplace brands, including Amantii and Touchstone. The company has been offering the highest quality products paired with an unmatched expert consultant service since being founded in 2006..

About electricfireplacesdirect.com Payment Method?

ElectricFireplacesDirect.com accepts the following payment methods: PayPal, Visa, MasterCard, American Express, and Discover. The website takes every step necessary to ensure that purchases are 100% secure. Sales tax is charged on the full amount of the order as required by law.

electricfireplacesdirect.com Return Policy?

ElectricFireplacesDirect has a return policy where they will refund the purchase amount minus return shipping charges if a customer is dissatisfied with any electric fireplace or simply changes their mind. The intent to return must be notified within 30 days. The item must be returned in sellable condition in the original packaging. There is no restocking fee charged for items returned in their original packaging. Refunds will be applied to the same payment method used when the original purchase was made.

Regarding the shipping policy, ElectricFireplacesDirect is currently offering Free Shipping on the majority of their items for a limited time. This offer is good for the lower 48 US located in the continental US. Smaller, lighter electric fireplaces will ship via FedEx. Larger, heavier electric fireplace packages ship via a truck freight carrier. When an order ships, a tracking number is provided via email. Most items are in stock in their warehouse and can be shipped out within 24 hours of an order. If there are any manufacturer delays, customers will be notified.

What is the phone number of ElectricFireplacesDirect?

The phone number for ElectricFireplacesDirect is (866) 966-1122. This information is based on the most recent data available. For the most accurate and up-to-date information, it's recommended to visit the official website of ElectricFireplacesDirect.

Does Electric Fireplaces Direct offer trade pro discounts?

Yes, Electric Fireplaces Direct offers trade pro discounts, special volume pricing, and dedicated service for professionals who sign up.

Do I need permits to install your electric fireplaces?

No specific permits are necessary, but it is recommended that a certified electrician be used for direct wired built-in fireplaces.

Does Electric Fireplaces Direct offer fast and free shipping?

Yes, all in-stock orders placed before 11am CT are shipped the same day for free.

What should I do if my shipment arrives damaged?

Inspect the carton and contents before signing for the shipment. Note any damage on the bill of lading, refuse the shipment, and contact Electric Fireplaces Direct immediately. If unable to inspect at delivery, note on the delivery receipt “CARTON DAMAGED” and contact within 24 hours.

What is Electric Fireplaces Direct's return policy?

Electric Fireplaces Direct offers refunds for returned items within 30 days of delivery. The item must be returned in sellable condition in the original packaging.